WISH Training: Strategic vs Operational Thinking

FREE WEBINAR - Strategic vs Operational Thinking

Delivered by Hayley Gillard

Date: Wednesday 4th September 2025

Time: 12.30pm - 2.00pm

Via: Zoom

FREE for WISH members | £25.00 (exc. VAT) for non-members

For anyone currently (or aspiring to) managing a team, department or group of people at any level.

Finally nail this much misunderstood dilemma with this engaging 90 min webinar, "Strategic vs Operational Thinking," tailor-made for anyone currently overseeing a team, department, or group of people at any level. This session is not about complex theories or buzzwords but focuses on practical insights that can immediately impact your day-to-day leadership.

Join our in house facilitator and business psychology consultant Hayley Gillard as she breaks down the differences between strategic and operational thinking, providing you with a fresh perspective on managing people and projects. This webinar is your ticket to understanding how to align daily tasks with long-term goals and foster a culture of creativity within your team. It's 90 mins well-spent, filled with relatable examples and interactive discussions that will leave you inspired and equipped with tangible skills to enhance your leadership effectiveness. Don't miss out on this opportunity to bring practical strategies into your managerial toolkit and elevate your leadership game effortlessly!

Your Host:

Hayley Gillard

Combine enthusiasm, creative thinking, and emotional intelligence, and you have Hayley Gillard. As a Business Psychologist and Managing Director at Compassionate Leaders, Hayley and her team help managers to become leaders within the social housing sector. 

With an academic and applied interest in building psychological safety within teams, Hayley supports organisations in the sector through a suite of comprehensive e-learning modules, the delivery of in-house and open-cohort ILM accredited Leadership and Management training programmes, as well as bespoke team dynamics workshops and coaching. ?

Hayley is an empowering facilitator, engaging trainer, and skilful leadership coach. Her degrees in Business and Psychology enable her to combine understanding of people’s thoughts and behaviours with an appreciation for their work environment. She has further developed her range of practical skills by gaining qualifications in leadership management, coaching and mental health. Having worked in the sector since 2008 she is passionate about the social impact the sector has, and dedicated to supporting the managers in the sector to lead with psychological safety first.

Book a virtual coffee to discuss your team’s needs: www.calendly.com/compassionateleaders/30min

Visit the website: www.compassionateleaders.co.uk

Send an email: [email protected] 

Download our Training 2025 Schedule HERE.