WISH Events

WISH Training: Strategic vs Operational Thinking

Wednesday 8th May 2024

12:30pm - 1:30pm

 Online Event


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WISH Training: Strategic vs Operational Thinking

Strategic vs Operational Thinking

(1 hour lunch and learn webinar - FREE)

Date: Wednesday 8th May

Time: 12:30-1:30pm


For anyone currently (or aspiring to) managing a team, department or group of people at any level.

Finally nail this much misunderstood dilemma with this engaging one-hour webinar, "Strategic vs Operational Thinking," tailor-made for anyone currently overseeing a team, department, or group of people at any level.

This session is not about complex theories or buzzwords but focuses on practical insights that can immediately impact your day-to-day leadership. Join our in house facilitator and business psychology consultant Hayley Gillard as she breaks down the differences between strategic and operational thinking, providing you with a fresh perspective on managing people and projects.

This webinar is your ticket to understanding how to align daily tasks with long-term goals and foster a culture of creativity within your team. It's an hour well-spent, filled with relatable examples and interactive discussions that will leave you inspired and equipped with tangible skills to enhance your leadership effectiveness. Don't miss out on this opportunity to bring practical strategies into your managerial toolkit and elevate your leadership game effortlessly!


Your Host

Hayley Gillard

Combine enthusiasm, creative thinking, and emotional intelligence, and you have Hayley Gillard. As Managing Director at Compassionate Leaders, Hayley helps organisations build psychological safety to create confident and fulfilled staff that are committed to achieving the organisation’s mission and living its values. She is an empowering facilitator, engaging trainer, and skilful leadership coach. Hayley’s degrees in Business and Psychology enable her to combine understanding of people’s thoughts and behaviours with an appreciation for their work environment. She has further developed her range of practical skills by gaining qualifications in leadership management, coaching and mental health. Hayley has applied her knowledge and skills to many different contexts and challenges. For example, she has supported one of The Times Top 100 UK’s Fastest Growing Companies to unite staff across the whole organisation in its purpose, vision and operations. She trained aspiring leaders from a national housing association to perform well in a high-pressure environment. This programme was shortlisted in the ASCP Safety and Compliance national awards. She has also helped a global male-dominated organisation to develop actions that will deliver its gender equality mission in locations around the world.

You can find out more at:


[email protected]


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