WISH Events

WISH Webinar FREE For WISH Members: Coaching Skills for Managers (Hayley)

For anyone currently managing a team, department or group of people at any level.

  Friday 23rd October 2026

12:30pm - 2:00pm

 Online Event

 45.00* (exc. VAT) *Free for WISH members


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WISH Members can attend this event for FREE

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In this interactive webinar, Coaching Skills for Managers, we explore essential coaching techniques that empower managers to foster growth, accountability, and performance in their teams.

Attendees will learn how to effectively use open-ended questions, active listening, and feedback to support team members' development.

A key focus will be on creating psychological safety within teams—ensuring a supportive environment where employees feel safe to express ideas, ask questions, and take risks without fear of judgment or retribution.

Participants will leave with practical coaching tools to cultivate a culture of trust and continuous improvement.

Your Host: Hayley Gillard 

Combine enthusiasm, creative thinking, and emotional intelligence, and you have Hayley Gillard. As a Business Psychologist and CEO at Compassionate Leaders, Hayley and her team help managers to become leaders within the social housing sector. 

With an academic and applied interest in building psychological safety within teams, Hayley supports organisations in the sector through a suite of comprehensive e-learning modules, the delivery of in-house and open-cohort ILM accredited Leadership and Management training programmes, as well as bespoke team dynamics workshops and coaching. 

Hayley is an empowering facilitator, engaging trainer, and skilful leadership coach. Her degrees in Business and Psychology enable her to combine understanding of people’s thoughts and behaviours with an appreciation for their work environment. She has further developed her range of practical skills by gaining qualifications in leadership management, coaching and mental health. Having worked in the sector since 2008 she is passionate about the social impact the sector has, and dedicated to supporting the managers in the sector to lead with psychological safety first.

Visit the website: www.compassionateleaders.co.uk

Send an email: [email protected] 




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