LEAD - Courageous Conversations - January

Delivered by Hayley Gillard and Gemma Brown

By the end of the workshop, you will be able to:

1. Identify individual thoughts, feelings and behaviours that impact how you navigate difficult conversations
2. Recognise internal and external conditions for embracing successful conversations
3. Apply emotional intelligence tools to others’ to build empathy and relationships with others 
4. Apply conversation frameworks, techniques and strategies which support courageous conversations