5076 Administrator - Retrofit - Fortem Solutions

The Administrator will work on a permanent full-time basis and will ensure that high levels of administration support and branch support is provided, supporting the overall delivery of a busy Retrofit refurbishment programme.

M-F 08:00 - 16:30 (1 hour for lunch). Full time.

We are proud to advise this will be working from our Northern projects division supporting our national Retrofit refurbishment projects.
 

Reporting into the Project Support Manager, your duties and responsibilities will include:

• Input of timely and accurate information, including direct operative and subcontractor/supplier information

• Document management

• Maintain and create property packs

• Monitor H&S documentation

• Maintain trackers

• Monitoring training, documents and compliance

• Cost allocation of purchase orders and invoices including checking against order values

• Assisting in sending out material & subcontract enquiry documentation, undertaking comparisons and raising of purchase/subcontractor orders

• Produce accurate documentation and/or correspondence

• Maintain and enter Electrical Testing Programme and Certificates

• Ensure full compliance with the standards, documents library and forms library

• Maintain a high quality telephone manner

• Provide direct support to the commercial management function

• Working in a busy open place office (free onsite parking).

• Booking in appointments for our Customer Liaison Officers (CLO's).

• General administration with customer service elements to the role

• This is a small hard working and friendly team, support with be available to ensure a smooth and effective handover is provided.



Essential:

• Previous experience in an administrative/support role

• Computer literate – Word & Excel (excel intermediate level essential).

• Excellent communication skills, in person/over phone and email

• Excellent Excel experience essential; setting up/updating trackers, creating reports, understanding formula/cell data

• A positive and customer service approach, with the ability to build relationships (over the phone, face to face and via email).

• Previous site support experience (collating building packs).

• Minute taking experience

Desirable:

• NVQ 2/3 in business/office administration

• Previous site support experience (collating building packs).

• Experience within the Social Housing / Construction or Refurbishment industry



Other requirements:

• Willingness to travel if required by the business
 

Whilst working at Fortem Solutions, you can enjoy the below benefits:

• Competitive salary offered

• Discretionary bonus

• 25 days annual leave + bank holidays + your birthday off

• 26 weeks full pay maternity leave

• 8 weeks full pay paternity leave

• Up to £3,000 colleague referral fee

• Discounted gym memberships at national and local gyms

• Dental care

• Private healthcare

• Cycle to work scheme

• Mobile phone provider discounts & more

Fortem are Social Housing property experts. It is our sole focus, and the only sector we have worked in since inception in 2002. We successfully deliver works across three workstreams – Repairs & Maintenance, Capital Works and Retrofit. Our mission is to raise the bar in Social Housing and help our clients provide safe, warm and decent homes for people to live in - because Every Home Matters.

We are a Willmott Dixon Group Company. As such, we benefit from the credibility and recognition associated with a large and long-established brand – whilst as a standalone business within the Group, we maintain the flexibility to adapt our services to meet the unique challenges of the social housing marketplace.

Our success is due to our people. They are passionate, committed and care about what we deliver for our clients and partners and residents. We take pride in developing our employees and supporting them to achieve their potential. For us, a sustainable future is about ensuring we continue to develop our people for our future needs and recruiting the right talent. Our culture, built around Courage, Care and Respect, ensures that we always deliver not only the job done but, most importantly, the job done in the right way.

We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community. Please apply with your updated CV or contact us at the Recruitment team.
 

Note for Recruitment Agencies:

We have an agreed PSL, we do not accept speculative CV’s from agencies. If speculative CVs are sent, no fee will be applicable

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