5345 Housing Officer - 54 North

Come and make a difference at 54 North Homes as a Garden Estates Team Leader

We’re looking for a passionate and skilled individual to join us as a Garden Estates Team Leader. This is a fantastic opportunity to be a part of a team that’s making a real difference in people’s lives.

Our joining of forces with Karbon Homes affords us the opportunity for further development, ensuring we continue to make a positive contribution to the communities in which we work.


About The Role:

54North Homes owns and manages circa 4,000 homes throughout Yorkshire. Formed in December 2022, through a merger between Leeds & Yorkshire Housing Association and York Housing Association we are a subsidiary of the Karbon Homes Group.

At 54North, we believe in providing high quality, affordable homes that are safe, warm and secure and supporting our customers to live well in their communities. We put customers at the heart of everything we do and strive to provide an excellent level of service. This extends beyond the bricks and mortar of our homes to empowering our customers and working in partnership to offer a range of other services, from training to financial support

You’ll be an enthusiastic leader and positive role model, committed to providing the highest possible standard of estates and gardening services to our customers.

Working closely with the Estates and Facilities Management team, you’ll:

• Lead, motivate and support the Gardening Team to deliver high-quality services across our estates.
• Monitor team performance and ensure agreed service standards, KPIs and objectives are achieved.
• Plan, prioritise and allocate work effectively to ensure resources are used efficiently.
• Carry out regular estate inspections to ensure neighbourhood standards are maintained.
• Build positive relationships with residents and respond to customer concerns in a professional and timely manner.
• Work collaboratively with internal teams and external stakeholders to improve services and neighbourhood environments.
• Support the monitoring of contracted services through site inspections, quality checks and on-the-ground observations, helping to ensure agreed standards and value for money are achieved.
• Ensure estates are clean, safe and pleasant places where people want to live.
• Promote a positive health and safety culture and ensure safe systems of work are followed.
• Maintain accurate records and support continuous improvement across the service.

This is an excellent opportunity to play a key role in maintaining and improving our neighbourhoods while helping to deliver outstanding services to our customers.



About You:

The right person for this role will have experience leading teams, delivering high-quality grounds maintenance services and maintaining excellent standards across estates and neighbourhoods. You’ll be responsible for leading our Gardening Team, ensuring our estates are clean, safe and attractive places to live, whilst delivering a customer-focused and value-for-money service.

We’re looking for someone who is organised, proactive and passionate about delivering excellent services to customers. You’ll be comfortable making decisions, managing performance, carrying out estate inspections and working collaboratively with colleagues, customers and external partners to drive continuous improvement.

We’re looking for someone who can demonstrate:

• Experience of leading and motivating teams.
• Experience delivering grounds maintenance, gardening or estates services.
• A strong customer focus and commitment to service excellence.
• The ability to organise resources and prioritise workloads effectively.
• Experience of monitoring service standards and driving improvement.
• Strong communication skills and relationship building skills.
• A proactive approach to problem solving and decision making.
• An understanding of health and safety within an operational environment.
• A full valid driver's license.

Working With Us:

You’ll be part of our Assets and Growth team, led by Dan Pash, Asset Sustainability Manager. If you’d like to know more about the role, feel free to reach out to Dan Pash at [email protected].



Key Details:

• Garden Estates Team Leader – Permanent role
• Salary is £32,450 per annum
• Company vehicle provided
• Location: Working across our estates and neighbourhoods throughout Yorkshire
• Regular travel will be required
• 37 Hours per week
• Generous benefits package including 26 days annual leave, occupational pension, health cash plan, and birthday leave.

We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for.

The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.




Why Join Us?

We offer a generous benefits package to support your wellbeing and development, including:

• 26 days annual leave (rising to 31 after 3 years)
• Birthday leave
• Occupational pension
• Health cash plan
• Flexible benefits pot
• Access to funding for qualifications, conferences, and learning events

Ready To Apply?

If this sounds like the role for you, apply now via our website:– https://www.karbonhomes.co.uk/careers/

We love seeing the real you in your application. It’s fine to use AI tools for things like polishing grammar or improving formatting—but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input.

Key Dates:

Closing date for applications - Tuesday 01 September 2026

We may close the advert early if we receive a high volume of strong applications—so don’t wait too long to apply!?

Interview date - TBC

We’re Inclusive:

We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview.



Neurodiversity Support Recruitment:

We believe that everyone has unique strengths and skills to contribute to our workplace. We strive to create an environment that is inclusive and accessible for all. As neurodiversity is broad and unique to candidates, we are rethinking the selection process and removing barriers to allow candidates to fully showcase their true abilities and potential.



Reasonable adjustments we can consider:

• Questions in advance of the interview
• Specific and concrete questions rather than hypothetical questions
• Adjustments to the physical working environment e.g., tests and interviews to take place in a venue with low sensory stimulus
• Accepting video/recorded CVs where requested
• Recording videos that describe the role and responsibilities - use of visual aids/process maps for hierarchies and processes.
• Extra time for tests/assessments
• Mentors and/or buddies during induction

Need a reasonable adjustment to apply? Contact us at [email protected]



A Note for Recruitment Agencies



We’re lucky to have a great Preferred Supplier List (PSL) in place, so we’re not looking for additional agency support right now. Thanks for understanding—we’ve got this covered!

Click here for further information