5515 Community Safety Officer - WCHG

We’re looking for a proactive and confident Community Safety Officer to join our team. This role plays a key part in helping us create safer neighbourhoods by tackling anti-social behaviour, supporting residents, and working closely with partners to resolve community safety concerns.

If you’re someone who enjoys problem solving, working directly with residents, and balancing enforcement with support, this is a great opportunity to make a real difference in our communities.



What you’ll be doing:

• Managing community safety cases, including reports of anti-social behaviour, neighbour disputes and environmental concerns.
• Working directly with residents to investigate issues, agree actions and provide clear updates throughout each case.
• Using a range of interventions to resolve problems, including warnings, agreements, referrals and legal remedies where appropriate.
• Carrying out visits, interviews and risk assessments, ensuring safeguarding and personal safety are always prioritised.
• Working closely with internal teams and external partners such as the police, local authorities and support agencies to achieve positive outcomes.
• Keeping accurate case records, preparing reports and contributing to performance monitoring and service improvement.

What we’re looking for:

• Experience working in community safety, housing management, ASB, enforcement or a similar frontline role.
• Strong communication skills, with the ability to manage challenging conversations calmly and professionally.
• Confidence working independently, managing a varied caseload and making sound decisions.
• Good understanding of safeguarding, risk management and health & safety when working in the community.
• Ability to work collaboratively with colleagues and external partners.
• Strong organisational skills and attention to detail, including accurate record keeping and reporting.
• A flexible approach, including willingness to work occasional evenings where required.
• Full UK driving licence (or ability to travel independently).

Additional information:

The successful applicant will be required to complete a basic DBS check due to the nature of the role and contact with residents.


Why this role matters:

This role directly supports safer, more stable neighbourhoods and helps residents feel supported, listened to and protected. Your work will help prevent issues from escalating and ensure concerns are addressed fairly, consistently and effectively.


Application Deadline - Sunday 11th October

Please note the above date is subject to change, and the advert may be closed early dependent on applications received. If you are interested in applying, don't wait!

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