Housing Manager - Women's Pioneer Housing

Housing Manager

Women's Pioneer Housing

Women’s Pioneer Housing has a rich history of housing women for almost 100 years. Our vision is to Make a positive difference to women’s lives. Our mission is to provide homes and services which offer a springboard to independent women to achieve their potential. We aim to influence others to do the same.

Our values, co-created with our staff and residents, reflect both our history and our future: Positivity, Integrity, One team, Never forgetting the customer, Equality, Empowerment and Responsibility.

Residents are at the centre of everything we do, this role will champion our Resident Engagement Strategy working in partnership with residents through our Resident Engagement and Scrutiny Panel and delivering Resident Action Forums.

Our patch-based working approach where frontline staff work as one team helping each other to deliver high quality homes and services and support our residents’ independence and well-being has meant we have continued to deliver high quality services in an unprecedented period

The Housing Manager role is crucial to the success of the business, responsible for core housing management functions across general needs, market rent and leasehold properties you will care as deeply as we do about our resident’s satisfaction and drive high quality services to produce excellent results.

As a small organisation the successful candidate will contribute to a wide remit, helping to shape key policies and ensuring the service remains compliant with legislation and regulatory standards.

The role is demanding and rewarding, and will require the post holder to be both operationally informed and effective as well as future focused, continually improving our service and the data and practices which underpin it.

It is essential you have housing operations experience, an understanding of why a women’s housing association is still desperately needed and commitment to meeting women’s housing needs. You will also have experience of improving customer experience and resident empowerment with a demonstrable good performance and a track record of meeting targets. The Housing manager will visit properties, meet residents, hold meetings in the office and be fully enabled to work from home with laptop and mobile phone provided.

We offer a brilliant benefits package including:

·        A generous flexi-time working arrangement

·        26 days annual leave; plus bank holidays.

·        A generous pension scheme

·        Retail portal benefits programme

·        Membership with the Chartered Institute of Housing

WPH will eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, and we work to eliminate discrimination and disadvantage caused by social class. We welcome applications from those interested in flexible working. We particularly welcome applications from Black, Asian and Minority Ethnic people as these groups are currently under represented at management level.

How to Apply:

Interviews for this role will be held in person on 16 December at our office on Wood Lane.

To apply the following 3 documents are required to be submitted:

·        An up-to-date CV which shows your full career history – we recommend that this is no longer than two pages;

·        A supporting statement explaining why you are interested in this role detailing how you are a good candidate for this post and how you fulfil the person specification – we recommend that this is no longer than two pages, please make sure you include examples and expand on your CV;

·        Complete the Diversity Monitoring form

To access the Diversity Monitoring form and the Job description and Person Specification for this role please visit our website at https://womenspioneer.co.uk/work-for-us/ and select the ‘Housing Manager’ Vacancy.

Applications must be received by midday on Monday 29 November 2021and emailed to [email protected] with the subject heading marked “Housing Manager Recruitment”

Please indicate on your application if you are unable to attend the interview date.