3728 Community Safety Assistant - Karbon Homes

Community Safety Assistant

Karbon Homes

You will be working within the Community Safety Team to support the development and delivery of effective and high-quality housing, anti-social behaviour, domestic abuse and customer safety services to our customers.



About the role:

You will provide an efficient administrative service which will include the maintenance of records on behalf of the team. You will be required to deal with general customer enquiries, the installation and monitoring of CCTV and noise monitoring equipment and the installation of security measures into customers properties. You will also support colleagues with home visits in cases of, anti-social behaviour and domestic abuse and take part in community events.



About you:

You should have excellent communication skills and the ability to plan and prioritise your own workload often working to targets and tight deadlines. You will be part of a team but the role does require the ability to work on your own initiative and carry out lone working in the community and in tenant’s homes. Previous knowledge and experience within a social housing environment, housing legislation and knowledge of welfare reform changes would be an advantage.

A full UK driving licence is essential.



About our team:

The successful candidate will work in our Community Safety Team led by the Community Safety Team Manager Chris O’Neil. If you require further information about the role, please contact Chris O’Neil on 07908474528 [email protected].



Key Information:

It’s important to us that everyone feels fairly rewarded for the work they do. We offer a competitive and comprehensive benefits package that supports the wellbeing of our people.


• Community Safety Assistant – Full time permanent

• Salary is £24,902 per annum plus the use of a Karbon Homes van

• Location – Stanley or Gosforth

• Regular travel will be required

• 37 Hours per week with some homeworking available/flexible working



We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for.

The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.

Enjoy great benefits:

We provide a generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years’ service, birthday leave, occupational pension and a health cash plan, with the option of a flexible pot towards enhanced benefits.

We also provide our colleagues with the opportunity to apply for qualification funding on a range of courses, conferences, and other learning events.

If this sounds like the role for you then please apply through the Karbon Homes website – https://www.karbonhomes.co.uk/careers/



Important dates:

Closing date for applications - Sunday 13 April 2025

We reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please apply early to ensure you are considered for the post.

Interview date - Week commencing 21 April 2025

We are committed to equality and diversity and are an inclusive employer. We welcome applications from people of all ages, disability/non-disability, ethnicities, genders, religions, sexualities, transgender status, and cultural backgrounds. Any candidate with a disability who meets the essential criteria for the post will be guaranteed an interview.
 

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