5309 Tenancy Sustainment Officer - Muir Group Housing Association Ltd

You'll add significant value providing a tenancy sustainment service working with our customers to be there to call on when they need help. You'll work with them to help them sustain their tenancy, understand their needs, offer support and take action to help them develop their skills and behaviours.

We're looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving tenancy sustainment for our residents. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment.

You’ll be able to:

• Deliver an excellent customer focused, tenancy sustainment service to our most vulnerable residents

• Be adaptable and brilliant at working in partnership with our customers, colleagues and communities

• Design and deliver effective campaigns to encourage tenancy sustainment across our communities

• Support the creation of new ideas and innovation in the business



For this role, you’ll need a full UK driving licence and will also be required to undergo a DBS check.

So, take a look at our job profile - If you think you’ve got most of what we are looking for, but not everything, we’d still love to hear from you.

You’ll need to submit a CV and supporting statement (max 2 A4 sides/ min font 11 for each) telling us about you and why you're right for the job. To apply, please visit www.muir.org.uk/current-vacancies

The closing date for applications is 12pm on Thursday 20th August 2026.

Interviews will take place on Friday 4th September 2026 via Teams.
 

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