5408 Business Analyst - Coastline Housing

Redruth, Cornwall

Salary: Circa £45,000 per annum



About the job:

This position offers an exciting opportunity for an experienced Business Systems Analyst to join a dynamic IT team where each day brings new challenges, work collaboratively with operational business teams, technology providers and ICT and the chance to contribute to the ongoing digital transformation across the organisation.

The role is responsible for leading business analysis activities, business process improvement initiatives, systems implementation projects and continuous improvement programmes across the organisation.

Working closely with stakeholders at all levels, the Business Systems Analyst will facilitate requirements gathering, process mapping, solution design, testing, implementation, training and benefits realisation. The role will also undertake project management responsibilities for small to medium-sized projects, ensuring delivery within agreed scope, quality, timescales and budget.

This role will require a satisfactory basic DBS check.

An advantage will be having the BCS Business Analyst qualification, PRINCE2 Foundation/ Practitioner or equivalent and/or Agile Business Analyst certification. Experience with project management, change management and organisation transformation projects and knowledge of the housing sector.

To apply for this role please click on the link and submit a CV and covering letter. Please use the covering letter as an opportunity to show us how you meet the competencies and skills required for this role and anything you think highlights how you are a good fit for Coastline.

Please note that although we have indicated the closing date below, we may close the vacancy at an earlier time. We encourage you to submit your application as soon as you can.

Closing Date: 6 October 2026

Anticipated interview date: 27 October 2026



What can Coastline offer you:

If you’re looking to make a difference in a progressive, forward-thinking company, with opportunities to develop a worthwhile career, Coastline is the place for you.



Here are just a few of the fantastic benefits we offer to our people:

• 33 days holiday including Bank Holidays
• Continuous training and development opportunities
• Option to purchase additional annual leave
• Defined Contribution pension scheme, we will match your contributions up to 8.3%
• Living Pension and Real Living Wage employer
• Healthcare cashback plan, including dental & eyecare
• Health and wellbeing program, including access to EAP, Thrive Mental Wellbeing app and company sick pay after 1 years’ service
• Cycle to work scheme
• Tonnes of discounts on everything from supermarket shops, to holidays and more

About Coastline:

Coastline Housing is a charitable social landlord serving Cornwall. Winners in the Third Sector category at the Cornwall Business Awards and one of the fastest growing landlords in the country, we are proud to be a key provider of housing and support in Cornwall. That includes social housing for thousands of people across Cornwall, plus shared ownership and rent to buy homes to help people get a home of their own. Our Extra Care scheme in Redruth houses many older people, and our services for anyone experiencing homelessness help hundreds each year who are rough sleeping.

Accredited with Investors in People Gold, Investors in Volunteers, a Menopause Workplace Pledge and Disability Confident Leader, we are a proven, people-focused employer, putting customers and colleagues at the heart of what we do.



Please notify our recruitment team if you would like:

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If we have advertised for a full-time position but your preference is to work part-time or flexibly, please do give us a call so we can discuss these options with you. While some roles do require a full-time postholder, wherever we can accommodate a flexible way of working we will do so for the right candidate. It is more important to us that we have the right people in our organisation, rather than just people who can work full-time.

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